Protect your view with 3-Year Next Business Day On-Site Service for The Wall from Samsung. Providing 3 years of coverage, this manufacturer service plan covers parts and labor and minimizes downtime thanks to next business day onsite service. Next Business Day Onsite Service Get back up and running fast with next business day onsite service, Monday through Friday. Please note, for next business day onsite service or exchange, calls must be received by 3 pm ET. Holidays are excluded from next business day onsite service. Tech-Assisted Exchange This service plan includes tech-assisted exchange of modules and components. If required, the technician removes the original module, installs the replacement, and ships the non-working module to Samsung. Installation details, such as display location and specification, are required before an exchange.