Help Center

Standard Shipping

What are your shipping options?

We offer free two-day air parcel shipping on orders of $2,000 or more (before taxes) and for orders less than $2,000, there is a $59.99 fee. LTL shipments are free on orders of $2,000 or more (before taxes) and for orders less than $2,000, there is a $299 fee. For inside delivery, there is a flat charge of $35 per shipment and if lift gate service is needed, it is a flat charge of $30 per shipment. If an order has bulk items, the order total must meet the minimum of $4,000 for free delivery. If a bulk order is less than $4,000 the LTL standard rate is $399. Expedited shipment rates vary by carrier.

How can I check the status of my shipment?

You will receive an order confirmation email as soon as you place an order on the website. Most packages leave our facilities within one day. We will send you another email with tracking information once your order has shipped. You can also check the status of your order in your online account under "Orders."

Can I use my own shipping provider or freight carrier?

Yes. If you have freight terms with a separate shipping provider, or if you have a preferred carrier, contact your local ADI store Representative for details on how to get them added to your account. You will be able to checkout online with your preferences.